Reference

How We Handle Your Privacy

When you open an account with mpo211, your personal details and payment information stay encrypted and secure from the moment you register.

Encrypted account accessVerified payment routesDirect support channels
Explore the Lobby Read FAQ
mpo211 How We Handle Your Privacy
REACH US ANYTIME

How to Contact Us About Privacy

Team online

Live Chat

Open the chat bubble in your lobby or on this site. Our team responds within two hours, seven days a week, to answer questions about your data or account privacy.

Email Support

Send a privacy request to our data team at [email protected]. Include your account username and the details you need help with; we reply within three working days.

Account Settings

Log in and head to Settings > Privacy to review what we've collected, update your contact details or adjust cookie preferences without contacting support.

DATA & SECURITY

What We Do With Your Information

Account Verification

When you register, we collect your name, phone number and email to verify your identity and comply with local law. This stays in your account record and isn't shared outside mpo211's internal teams.

Payment Processing

Deposits and withdrawals via DANA, OVO, GoPay and QRIS are routed through encrypted channels. We store only the transaction ID and amount; your bank details are never kept on our servers.

Session Cookies

We use cookies to keep you logged in, remember your lobby preferences and prevent fraud. These expire when you log out or after 30 days of inactivity, and you can clear them anytime in your browser settings.

Data Retention

Account records stay active as long as your account is open. After you close your account, we retain transaction data for five years for regulatory compliance, then delete it permanently.

Third-Party Access

We share payment data with our processor partners only to complete your deposits and withdrawals. No game studios, advertisers or analytics firms see your personal details without your explicit consent.

Your Rights

Depends on local law. Where local law permits, you can request access to your data, ask us to correct it or request deletion. Contact [email protected] with your account username to start a data request.

Questions About Your Data

Yes. Your password is hashed on our servers using industry-standard encryption, so even our staff can't read it in plain text. When you log in, we verify your entry against the encrypted version without ever storing the original password.

Open Settings > Privacy in your account to view your profile, contact details and activity logs. For a full export of your data, email [email protected] with your account username and we'll send a downloadable file within five working days.

We keep transaction records for five years to meet regulatory requirements. After your account closes, we retain this data for the same period, then delete it permanently. You can download your history anytime from your account.

No. Your personal information stays within mpo211. Game studios see only anonymous play data (not your name or ID). If a promotional partner asks for permission to contact you, we'll ask your explicit consent first, and you can opt out anytime.

Your account details become inaccessible within 24 hours. Payment history and transaction records remain on file for five years for compliance. After that period expires, we delete everything. Contact support if you need immediate anonymisation.

Deposits via these methods are encrypted end-to-end. We never store your bank login details — the payment provider handles that. We keep only the transaction reference and amount on our servers, secured behind firewalls and access controls.

Yes. In your browser settings, you can clear or block our cookies anytime. In your mpo211 account, go to Settings > Privacy to adjust email notifications and data-collection preferences. Some features may work differently if cookies are disabled.

Related Pages

mpo211 Indonesia mpo211 Casino mpo211 Login About Us Register